Support & FAQ

Get help using Thread → LLM

How to Use

  1. First-time setup (one-time per workspace): Mention @ThreadBot in any channel and click "Add Them" when Slack prompts you. After this step, the bot can auto-join public channels.
  2. Copy any Slack thread link: Hover over a message, click the ... menu, select "Copy link"
  3. Run the command: Type /copy-thread [paste link] in any Slack channel
  4. Get formatted output: The bot responds with anonymized markdown in a modal window
  5. Copy and paste: Use the formatted text in ChatGPT, Claude, or any AI tool

Frequently Asked Questions

I just installed the app and /copy-thread isn't responding. What now?

Slack requires one manual confirmation before bots can auto-join channels. Mention @ThreadBot in any channel — Slack will prompt you to "Add Them", click it. After this one-time setup, the bot can auto-join public channels when you use /copy-thread.

Does it work in private channels?

Yes! Invite the bot first with /invite @ThreadBot in the private channel. After that, /copy-thread works normally.

Are my messages stored?

No. Messages are processed in real-time and immediately discarded. We never store message content. See our Privacy Policy for details.

What gets anonymized?

User names are replaced with User_1, User_2, etc. Message content stays exactly the same - we only anonymize who said what, not what was said.

Can I export long threads?

Yes! Threads of any length are supported. A 50-message thread typically processes in ~2 seconds.

What about direct messages (DMs)?

DMs are not supported. The app only works with channel messages and threads. This is a Slack API limitation.

How do I uninstall?

Go to your Slack workspace settings → Apps → Thread → LLM → Remove App. Your installation token will be automatically deleted from our database.

Does it work with emojis and attachments?

Emojis are preserved in the output. Attachments (images, files) are not included - only text content is exported.

Can I use it on mobile?

Yes! The /copy-thread command works on Slack mobile apps. Copy the link from a message and paste it into the command.

What happens if I paste an invalid link?

The bot will respond with a clear error message explaining what went wrong (e.g., "Invalid thread link" or "Thread not found").

Is there a limit on how many threads I can export?

Currently, there are no limits. The app is free to use for all features.

Need Help?

Email: support@kamilbuksakowski.dev

Response Time: Within 24-48 hours

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